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Last updated: May 3, 2026
You have 6 hours from the time you place your order to request a cancellation. After that, production may have already started.
Contact us immediately. We will cancel your order and process a full refund with no questions asked.
Our artisans may have already begun crafting your piece. Cancellations are not possible once production starts.
Note: Each product is handmade to order. Once we start crafting your item, the materials and time invested cannot be recovered, which is why we have a strict 6-hour cancellation window.