Cancellation Policy

Last updated: May 3, 2026

Hours

Cancellation Window

You have 6 hours from the time you place your order to request a cancellation. After that, production may have already started.

Within 6 Hours

After 6 Hours

Our artisans may have already begun crafting your piece. Cancellations are not possible once production starts.

Note: Each product is handmade to order. Once we start crafting your item, the materials and time invested cannot be recovered, which is why we have a strict 6-hour cancellation window.

Order Cancellation

Orders can be canceled within 6 hours of placing the order
After that, customization work may begin and cancellation is not possible

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